Our new business environment requires observance of caution and new safety procedures for all businesses. As much as we’d like to visit you in-person and get to know you like we have with so many of our clients, we want to respect the contact guidelines set up by our government health agencies, communities and clients. We’re fully prepared to provide you with the best in remote support and customer care!
We’ve offered full remote support for our clients going back to our inception in 1994. We have extensive experience with numerous remote technologies to provide you with world class service and support for your applications.
Our Commitment to Being Available to You
We take pride in our staff being available to you by toll-free telephone, email, fax and chat. You’ll find that our friendly and knowledgeable staff are excellent communicators and quick to respond to your requests. We also continue to maintain our normal business hours and operations.
For over 20 years, we’ve worked with companies of all sizes in the United States, Canada, Europe and Central America to offer remote programming, troubleshooting, error remediation and on-demand updates. We’ve even supported some clients for over twenty years whom we’ve never met face-to-face!
We can work with you via:
- On-demand screen sharing
- Unattended remote desktop
- Remote desktop
- File sharing (Google Drive, Dropbox, custom solutions)
- Project tracking and collaboration
We implement multi-layer authentication, authorization and encryption to ensure the safety and security that our clients demand.
All services we provide can be performed remotely, including:
- Application development and enhancements
- Application installation
- Integration with other applications
- Remote help desk assistance
We’re Ready to Be Your Remote Programming Resource
We’ll continue to provide the great remote support and customer service that we always have and look forward to continuing to serve you and your business needs!